Many IAs and others that are responsible for information systems worldwide try to develop application strategies - with more or less success. In this interview, we talk about a great IA and UX method of doing this very efficiently. It was developed by Indi Young, who is also one of the founders of Adaptive Path, a renowned IA and User Experience group in San Francisco. After attending her seminar during the PreCon of the IA Summit 2007, where visitors learned how to create a Mental Model (during the teamwork that needs to take place between IAs and their clients), I had the chance to interview her.
One of the things I really like about her is her great ability to describe complex things in an understandable way, using metaphors such as “the hallway test” to help communicate methods like the Mental Model to the business world.
Quick Jump in Audio (40min/13,3 MB):
01:10 Minute - The beginning of Adaptive Path and Indi’s amazing IA background
13:25 Minute - Indi explains the idea and development of Mental Models
35:22 Minute - A quick look with Indi into the future of IA