“user experience, design thinking, and innovation” Jess McMullin, nForm User Experience, Canada

Content:
- Innovation comes from intersections
- Empathy, Insight, Synthesis, Framing, Experiental Problem Solving
- User Centered Design - Value Centered Design - Business Centered Design
- Deliverables that define problems together - Becoming a Peer
- 6 principles

Quick Jump im Audio (13,4 Mb):
ia_konferenz_2007_jess_mcmullin.mp3

00:00 Minute - Intro
01:15 Minute - Präsentation
36:55 Minute - Discussion

(Please comment this episode or send your feedbacks to: feedback[at]iavoice.com)

 

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Bottom-up Tagging Can Get You to the Top- Tagging and Folksonomies provide a rich foundation for understanding how people think…, Thomas Vander Wal, InfoCloud Solutions, USA

Content:
- The backgrounds of Tagging and social web
- Understanding Folksonomies
- How to build and maintain social systems
- How information architects use this knowledge to ease their work

Quick Jump im Audio (18,9 Mb):
ia_konferenz_2007_thomas_vander_wal.mp3

00:00 Minute - Intro
01:10 Minute - Präsentation
57:10 Minute - Discussion

(Please comment this episode or send your feedbacks to: feedback[at]iavoice.com)

 

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Mustern, Prüfen, Abchecken: Kontrolliertes Vokabular
im World Wide Web, Jan Jursa, Berlin

Angesprochene Themen:
- Allgemeine Beschreibung eines kontrollierten Vokabulars
- Sinn und Zweck anhand aktueller Beispiele aus dem WWW
- Zukunftszenarien und mögliche Use Cases

Quick Jump im Audio (14,4 Mb):
ia_konferenz_2007_jan_jursa.mp3

00:00 Minute - Intro
01:15 Minute - Präsentation
48:00 Minute - Diskussion

(Senden Sie Ihr Feedback bitte an: feedback[at]iavoice[dot]com)

 

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IA-Methoden - Die effektive Unterstützung des zielgerichteten Projekt-Prozesses, um optimale Lösungen
für Informationssysteme zu entwickeln
Wolf H. Noeding, Institut für Informationsarchitektur (IIA)

Angesprochene Themen:
- Informationssysteme im Unternehmenskontext
- Typische Informationsarchitektur-Projekte
- Einsatz von IA-Lösungsmethoden im Projektprozess
- IA in der Spezifikation

Quick Jump im Audio (14 Mb):
ia_konferenz_2007_wolf_h_noeding.mp3

00:00 Minute - Intro
01:15 Minute - Präsentation
44:55 Minute - Diskussion

(Senden Sie Ihr Feedback bitte an: feedback[at]iavoice[dot]com)

 

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Joannes Vandermeulen is founder and head of Business development of the Namahn Agency in Brussels. Recently I was happy to be invited to a very interesting UCD Master Class Workshop at Namahns’ where participants learn about UCD as a discipline, the UCD process, specifications and the ROI.
After the class we had one of the most interesting talkes with Joannes as we talked about his ideas, the workflows in his agency and the user centered design process. We discussed these following topics with Joannes - be free to listen to him right here:

Quick Jump in Audio (30min/10,3 MB):
ia_ux_in_europe_namahn_agency.mp3

01:15 - Namahn as a UCD Agency
08:45 - Joannes Vandermeulen and his background
12:55 - The UCD Workshops
22:15 - The UCD Workflow Poster
25:10 - Communication Challenges of UCD

(Please comment this episode or send your feedbacks to: feedback[at]iavoice.com)

Note:
Make sure to take a look at the favourite Solutions Poster, which explains the User Centered Design Process of Namahn in

a perfect way!

 

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Many IAs and others that are responsible for information systems worldwide try to develop application strategies - with more or less success. In this interview, we talk about a great IA and UX method of doing this very efficiently. It was developed by Indi Young, who is also one of the founders of Adaptive Path, a renowned IA and User Experience group in San Francisco. After attending her seminar during the PreCon of the IA Summit 2007, where visitors learned how to create a Mental Model (during the teamwork that needs to take place between IAs and their clients), I had the chance to interview her.

One of the things I really like about her is her great ability to describe complex things in an understandable way, using metaphors such as “the hallway test” to help communicate methods like the Mental Model to the business world.

Indi is currently writing a book on creating Mental Models and she has a blog at Rosenfeld Media. Does this grab your attention? Then let’s listen to the interview.

Quick Jump in Audio (40min/13,3 MB):
women_in_ia_indi_young.mp3

01:10 Minute - The beginning of Adaptive Path and Indi’s amazing IA background
13:25 Minute - Indi explains the idea and development of Mental Models
35:22 Minute - A quick look with Indi into the future of IA

 

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IA E-Learning - Faceted Classification Part 2 of 4

Welcome back to the IA E-Learning about faceted classifications. This part is based on the second chapter of “How to create a faceted classification” from William Denton’s paper. The paper is read by Stephen again and intersting questions about this IA method are being discussed between Wolf and Jan in the following interview:

Quick Jump in Audio (40min/14 MB):
ia_elearningfaceted_classification_2_of_4.mp3

00:40 Minute - Sample faceted classifications
10:10 Minute - Interview Wolf and Jan
24:00 Minute - Spiteri’s simplified model for facet analysis
30:10 Minute - Interview Wolf and Jan

 

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Jared Folkmann - Speech about Customer Experience Framework

- His speech:
speech_recording_jared_folkmann.mp3
- In the conference programme

 

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Andrea Resmini, Emanuele Quintarelli, Luca Rosati - Speech about Bottom Up - Top Down Classificatiton - The FaceTag

- The speech:
speech_recording_bottom_up_top_down_classification.mp3
- View the slides from the Euro IA together with the recording
- The FaceTag white paper
- The FaceTag website
(Sorry, about the quality of this recording. We apologise and plan to broadcast an interview about “facetags” in early 2007.)

 

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Peter Morville - Keynote Speech (Highly recommended)
-> Presentation-Ambient Findability (view this parallel to the Audio)

Quick Jump in Audio(22,9 MB):

keynote_speech_peter_morville.mp3
00:40 Minute - Intro Eric Reiss (Eric has some fun with the Austrailians)
04:48 Minute - Start Speech Peter Morville (Ambient Findability)

 

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Are Halland - Information Architect from Norway

“We all need to blog” was one message from Are during his speech at the first european IA conference, the EURO IA 2005. What he ment to say to the european Information Architects was that we all need to speak out in a clear, strong voice. Also there is a strong need to communicate, network and to work in projects together.

One year later, at the second EURO IA 2006, I had a chance to talk to Are in the Lobby of the Maritime conference hotel. He gave me some interesting answers on my questions about the IA situation in his country, how he thinks about IA in Europe and where he see’s the nexts upcoming IA trends. Among these he thinks for example that Topic Maps will become more important in the future. Let’s hear what else he says…

Podcast of this Interview - 25:41 minutes

ia_voice_interview_are_halland.mp3

 

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Tomy Lorsch - Information Architect from Spain

Here’s a well known european IA Voice from Spain. It’s Tomy Lorsch who I also met at the EURO IA conference in Berlin. You can basically meet Tomy at any IA conference in the world. Let’s listen to him right here…

Podcast of this Interview - 18:47 minutes

ia_voice_interview_tomy_lorsch.mp3

 

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Jacco Nieuwland - Information Architect from Netherlands/Holland

At the EURO IA in Berlin I also had the pleasure to talk to Jacco Nieuwland who’s an Information Architect from the Netherlands. Jacco and I had a quick talk right at his booth during the poster session. What he introduced me to was Swipr, a very interesting IA tool or better be said IA deliverable which he and his company user intelligence developed to communicate their concepts with their clients. It sounds very interesting since it merges flow charts and wireframes.

I have to admit there was a little too much background noise and I hope you excuse this.

Podcast of this Interview - 14:13 minutes

ia_voice_interview_jacco_nieuwland.mp3

 

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Your’re now listening to a new episode (from IA Voice) – it’s an interview with Christina Wodtke and Harry Max. We had a interesting talk down in the restaurant from the conference hotel of the IA Summit. And some answers were even answered by Christina’s baby which was also part of the interview as you will hear. Let’s hear all of it…

Podcast of this Interview - 34:19 minutes

ia_voice_interview_christina_wodtke_and_harry_max.mp3

Christina Wodtke wrote the following book:

 

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Interview with the Information Designers Aradna Goel and Paul Gould

In this episode you listen to an interview with Aradna Goel and Paul Gould from Maya. The two of them presented some outstanding projects which have a lot to do with the future of IA that Peter Morville calls the merging of the digital and the physical world. Listen to some of their ideas right here in the interview…

(Note: I’m sorry, at some points my questions are way too long
[*] = better skip my too long questioning)

Podcast of this Interview - 40:26 minutes

ia_voice_interview_maya_design.mp3

Quick Jump: Questions in this Interview (select time on your audio player)

01:03 minute - What are your main reasons for being at the IA summit?
03:26 minute - How do you define yourself - IAs?
05:42 minute - “IA brings in the layer of logic…”
06:14 minute - IA title is not necessary in order to be one
08:04 minute - [*] …Talking about the great MAYA deliverables/ case study
09:30 minute - [*] …Going into User Experience
10:10 minute - Talking user classification and information levels
14:12 minute - Understanding the users and getting clients to that thinking
17:11 minute - Where’s the leverage to tell the client the right way?
18:40 minute - When asking clients about customers…
19:48 minute - Does it also have to do with your philosophy at MAYA?
23:17 minute - Great benefit in looking at something from different views
23:56 minute - Talking about healthcare project examples
27:42 minute - Comparing IT infrastructure in a hospital with the physical
28:40 minute - where IA fits really in the picture…
31:28 minute - Question on a interesting new way of persona deliverable
35:00 minute - Where do you see IA in the future?

Further Information on the MAYA projects and the case study mention during the interview:

• View the in-depth case study
• Slides in PowerPoint (25MB)
• Slides in PDF (12MB)
• Slides and Notes in PDF (7MB - smaller imagery)

 

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