“user experience, design thinking, and innovation” Jess McMullin, nForm User Experience, Canada

Content:
- Innovation comes from intersections
- Empathy, Insight, Synthesis, Framing, Experiental Problem Solving
- User Centered Design - Value Centered Design - Business Centered Design
- Deliverables that define problems together - Becoming a Peer
- 6 principles

Quick Jump im Audio (13,4 Mb):
ia_konferenz_2007_jess_mcmullin.mp3

00:00 Minute - Intro
01:15 Minute - Präsentation
36:55 Minute - Discussion

(Please comment this episode or send your feedbacks to: feedback[at]iavoice.com)

 

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Der unvermeidbare Einfluss der Informations-
architektur auf die User Experience jenseits der
Usability, Henrik Arndt, MRM Worldwide,
McCann Erickson, Frankfurt

Content:
- Definitionen der Informationsarchitektur - Hauptziel: Usability
- Vergleiche mit der Entstehung des Industrial Design
- Erweiterung des Funktionalismus
- Beeinflussung interaktiver Anwendungen durch Klassifikation, Strukturierung, Organisation und Benennung

Quick Jump im Audio (12,4 Mb):
ia_konferenz_2007_henrik_arndt.mp3

00:00 Minute - Intro
00:45 Minute - Präsentation
36:35 Minute - Discussion

(Senden Sie Ihr Feedback bitte an: feedback[at]iavoice[dot]com)

 

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Analogies between software engineering and movie making:
where does the interaction designer fit in?, J. Vandermeulen, Namahn, Brüssel

Content:
- How does the designer fit in the software engineering process
- Vision: Movie making as an analogy for interaction designers
- Examples from the movie industrie (iterative development)
- Similarities: Movie actors and user centered design

Quick Jump im Audio (13,5 Mb):
ia_konferenz_2007_joannes_vandermeulen.mp3

00:00 Minute - Intro
01:20 Minute - Präsentation
40:15 Minute - Discussion

(Please comment this episode or send your feedbacks to: feedback[at]iavoice.com)

 

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IA-Methoden - Die effektive Unterstützung des zielgerichteten Projekt-Prozesses, um optimale Lösungen
für Informationssysteme zu entwickeln
Wolf H. Noeding, Institut für Informationsarchitektur (IIA)

Angesprochene Themen:
- Informationssysteme im Unternehmenskontext
- Typische Informationsarchitektur-Projekte
- Einsatz von IA-Lösungsmethoden im Projektprozess
- IA in der Spezifikation

Quick Jump im Audio (14 Mb):
ia_konferenz_2007_wolf_h_noeding.mp3

00:00 Minute - Intro
01:15 Minute - Präsentation
44:55 Minute - Diskussion

(Senden Sie Ihr Feedback bitte an: feedback[at]iavoice[dot]com)

 

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Joannes Vandermeulen is founder and head of Business development of the Namahn Agency in Brussels. Recently I was happy to be invited to a very interesting UCD Master Class Workshop at Namahns’ where participants learn about UCD as a discipline, the UCD process, specifications and the ROI.
After the class we had one of the most interesting talkes with Joannes as we talked about his ideas, the workflows in his agency and the user centered design process. We discussed these following topics with Joannes - be free to listen to him right here:

Quick Jump in Audio (30min/10,3 MB):
ia_ux_in_europe_namahn_agency.mp3

01:15 - Namahn as a UCD Agency
08:45 - Joannes Vandermeulen and his background
12:55 - The UCD Workshops
22:15 - The UCD Workflow Poster
25:10 - Communication Challenges of UCD

(Please comment this episode or send your feedbacks to: feedback[at]iavoice.com)

Note:
Make sure to take a look at the favourite Solutions Poster, which explains the User Centered Design Process of Namahn in

a perfect way!

 

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Many IAs and others that are responsible for information systems worldwide try to develop application strategies - with more or less success. In this interview, we talk about a great IA and UX method of doing this very efficiently. It was developed by Indi Young, who is also one of the founders of Adaptive Path, a renowned IA and User Experience group in San Francisco. After attending her seminar during the PreCon of the IA Summit 2007, where visitors learned how to create a Mental Model (during the teamwork that needs to take place between IAs and their clients), I had the chance to interview her.

One of the things I really like about her is her great ability to describe complex things in an understandable way, using metaphors such as “the hallway test” to help communicate methods like the Mental Model to the business world.

Indi is currently writing a book on creating Mental Models and she has a blog at Rosenfeld Media. Does this grab your attention? Then let’s listen to the interview.

Quick Jump in Audio (40min/13,3 MB):
women_in_ia_indi_young.mp3

01:10 Minute - The beginning of Adaptive Path and Indi’s amazing IA background
13:25 Minute - Indi explains the idea and development of Mental Models
35:22 Minute - A quick look with Indi into the future of IA

 

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IA E-Learning - Faceted Classification Part 1 of 4

Beginning with this first “Faceted Classification” episode in four parts we start a new series of IA Voice E-Learning podcasts.
This E-Learning,read by Stephen Köver, is largely based on a paper by William Denton entitled “How to make a faceted classification and put it on the web”. At various points in the reading Wolf from the IA Institute is interviewing Jan Jursa, who has translated the paper into German for the IA Institute translation initiative.

Quick Jump in Audio (40min/11,5 MB):
ia_elearningfaceted_classification_1_of_4.mp3
01:02 Minute - Introduction Faceted Classification
06:35 Minute - Interview Wolf and Jan
17:45 Minute - When to make a Faceted Classification
22:47 Minute - Interview Wolf and Jan
28:25 Minute - Dish detergent example
31:13 Minute - Interview Wolf and Jan

 

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Just before Christmas, we broacasts some more speech recordings from the EURO IA 2006 conference in Berlin.
We’re currently planing the interviews for the upcoming year 2007 with IAs all over the world. Please send us your ideas - they are important to us. What podcast interviews would be interesting for you? Who do you think has an interesting IA Voice in this growing community and should be interviewed?

Speech recordings:

Ariel Guersenzvaig - Speech about Persuadability, Conversion Rate and IA

- His speech:
speech_recording_ariel_guersenzvaig.mp3
- View the slides berlin2.pdf together with the recording
- In the conference programme

 

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Jared Folkmann - Speech about Customer Experience Framework

- His speech:
speech_recording_jared_folkmann.mp3
- In the conference programme

 

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Peter Morville - Keynote Speech (Highly recommended)
-> Presentation-Ambient Findability (view this parallel to the Audio)

Quick Jump in Audio(22,9 MB):

keynote_speech_peter_morville.mp3
00:40 Minute - Intro Eric Reiss (Eric has some fun with the Austrailians)
04:48 Minute - Start Speech Peter Morville (Ambient Findability)

 

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Interview with the Information Designers Aradna Goel and Paul Gould

In this episode you listen to an interview with Aradna Goel and Paul Gould from Maya. The two of them presented some outstanding projects which have a lot to do with the future of IA that Peter Morville calls the merging of the digital and the physical world. Listen to some of their ideas right here in the interview…

(Note: I’m sorry, at some points my questions are way too long
[*] = better skip my too long questioning)

Podcast of this Interview - 40:26 minutes

ia_voice_interview_maya_design.mp3

Quick Jump: Questions in this Interview (select time on your audio player)

01:03 minute - What are your main reasons for being at the IA summit?
03:26 minute - How do you define yourself - IAs?
05:42 minute - “IA brings in the layer of logic…”
06:14 minute - IA title is not necessary in order to be one
08:04 minute - [*] …Talking about the great MAYA deliverables/ case study
09:30 minute - [*] …Going into User Experience
10:10 minute - Talking user classification and information levels
14:12 minute - Understanding the users and getting clients to that thinking
17:11 minute - Where’s the leverage to tell the client the right way?
18:40 minute - When asking clients about customers…
19:48 minute - Does it also have to do with your philosophy at MAYA?
23:17 minute - Great benefit in looking at something from different views
23:56 minute - Talking about healthcare project examples
27:42 minute - Comparing IT infrastructure in a hospital with the physical
28:40 minute - where IA fits really in the picture…
31:28 minute - Question on a interesting new way of persona deliverable
35:00 minute - Where do you see IA in the future?

Further Information on the MAYA projects and the case study mention during the interview:

• View the in-depth case study
• Slides in PowerPoint (25MB)
• Slides in PDF (12MB)
• Slides and Notes in PDF (7MB - smaller imagery)

 

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Interview with the Information Architect Peter Boersma

This episode is an interview with Peter Boersma, also at the IA Summit. Peter is an important Information Architect in the Netherlands. He strongly supports the IA community there and created some IA deliverables already which communicate the field of Information Architecture to the Business World quite well. Listen to his thoughts right here in the interview…

Podcast of this Interview - 19:08 minutes

ia_voice_interview_peter_boersma.mp3

Quick Jump: Questions in this Interview (select time on your audio player)

01:01 minunte - main reasons for being at the IA Summit?
01:49 minunte - Can you tell us something about yourself as an IA?
03:27 minunte - How do you define IA for yourself?
04:05 minunte - Experience Designer sounds interesting as a job title?
04:30 minunte - How do you sell IA to a potential client?
05:25 minunte - How can IA support real business workflow?
06:45 minunte - In which context is IA very strong/less relevant?
08:22 minunte - Business strategies and selling?
08:53 minunte - Comparison of US and Europe?
10:58 minunte - How can the Europeans catch up with the US?
12:08 minunte - Where’s the benefit for the healthcare in IA?
13:37 minunte - How can Intranets of Healthcare companies be optimised with IA?
14:55 minunte - What methods shouldn’t be missing in a professional IA project?
16:35 minunte - In your opinion, where is IA heading - especially in Europe?

Further Information on Peter Boersma

• Peter’s Blog: BEEP

 

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